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Privacy Policy


When accessing our Website, you may be asked to provide us with personal information. provide this data or filling in these forms will always be a voluntary act and you will only do it if you really want to.

1. INFORMATION ON THE RESPONSIBLE FOR THE USE OF YOUR DATA:

This website is owned by LONG LINEE UNIPESSOAL LDA, headquartered at Rua Elisa Torres Soares – Estampa/Creme Building, nº 1021, 1T, Vizela, Braga, Portugal and with NIPC 515192740 . The personal data that you make available here will always be managed by the Company, as its controller and responsible, according to Regulation 679/2016, of 27 April.

LONG LINEE strives to ensure that your privacy is protected when using and browsing our Website. And so we've created a policy that we hope will help you understand how the data you provide us is used clear, transparent and to the extent necessary, always protected.

By using this Website we want you to understand that you are consenting to the terms described in this Privacy Policy as a whole.

2. WHAT PERSONAL DATA WILL YOU BE ASKED FOR?

The personal data collected and processed by LONG LINEE will only be those that voluntarily, expressly and unequivocally place in the forms on this Website.

Without prejudice to a later change, the data we will collect will be the Name, Surname, Email address and, in exceptional circumstances the address.

3. FOR WHAT PURPOSES WE ASK FOR AND TREAT THIS DATA:

The reason for which we collect and process the data that you indicate to us on the Website will include perspectives/purposes different and are directly related to the commercial contact between LONG LINEE, customers and suppliers who can either be People Collectives as Individuals.

4. WHEN WE ASK FOR THIS DATA:

There will be several times when we may ask for your data, whether legal persons or not. These requests will always be related with the points that we will explain, they will always be treated safely and will never be used for purposes other than those mentioned here, that is, only for the cases below and related situations.

4.1. WHEN YOU CONTACT US DIRECTLY THROUGH THE CONTACTS AVAILABLE ON THE WEBSITE:

If you contact us, it will be necessary to ask for some data in order to communicate and resolve the issue. So much can be given personal data, such as data about a particular product. Regardless of the subject, we will have to keep your contact in our Database to contact you to resolve the issue that prompted this contact.

Here, we will not use your personal data for other purposes – Marketing, eg. – other than those that motivated your treatment, unless you expressly authorize us to do so at a time separate from the first contact.

5. ENTITIES TO WHOM YOU MAKE YOUR PERSONAL DATA AVAILABLE:

The data will be made available to LONG LINEE, the controller thereof, but may be made available to third parties, if so. consent. Data that is forwarded to third parties will only be used to provide you with the aforementioned services, for example, distribution agents for product delivery, media agencies for newsletter distribution and credit rating agencies or debt collection for credit rating checks, identity checks and debt collection or other directly related with the provision of the service that we propose to fulfill.

These third parties will be hired under the guarantee of full compliance with the regulations related to the Protection of Data and Privacy and will always act under the instructions of LONG LINEE, not having the autonomy to, by itself, change any of the commitments with our Data Protection Policy informed here.

6. WHERE THESE DATA ARE STORED:

The personal data you provide us will be stored in the European Union, in the European Economic Area, and may be transferred to outside the European Union only to countries with the same type of protection required in the European Union and we will always be responsible for ensuring that such agents or service providers process your personal information to the standard required by our commitments to the Protection of Privacy.

If the data protection consent declaration also includes the transmission of your data to the companies of the Group, in Portugal or to third parties mentioned in the consent declaration (in this case, authorized resellers), your data may be for they sent. Otherwise, your data will not be transmitted.

7. PERSONAL DATA STORAGE PERIOD:

We will only keep your data for as long as necessary for the aforementioned purposes or for as long as required by law.

After this period of time, they will be anonymized or deleted from our database.

8. INFORMATION ABOUT YOUR PERSONAL DATA IS SECURE:

We use appropriate technical, organizational and administrative security measures to protect any information that we have stored against loss, misuse and unauthorized access, disclosure, alteration and destruction.

Among other practices, your data is password protected or encrypted for your privacy and security.

9. RIGHTS REGARDING YOUR PERSONAL DATA:

The user, as a data subject, can always choose not to disclose information to us, but keep in mind that some information may be necessary to access our site or to take advantage of some of our features.

The user, as the data subject, also has the right to request the information he deems relevant about flow of your personal data, thus allowing you to understand what we have about you, at any time, reasonably and free of charge, and to change it.

If you wish to access, review, update, rectify and delete any personal information you have about yourself or exercise any other data right available to the user under the EU General Data Protection Regulation (GDPR), you can send the request through:

Email to: geral@longlinee.pt

Letter to: Rua Elisa Torres Soares – Edifício Estampa/Creme, nº 1021, 1T, 4815-430 Vizela, Braga, Portugal

Our privacy team will examine your request and respond as quickly as possible, always within the legally established deadlines.

Please note that we may use any aggregated, de-identified Personal Information that does not identify any individual and We may also retain and use your information as necessary to comply with our legal obligations, resolve disputes and enforce our contracts and these cannot be deleted, even on request, as well as flows of your data that mention data from third parties, unless they authorize it. will be used for this purpose if you really authorize it and, for that, put a tick in the box of text that will inform you of this. If you do not, we will not use your personal data for this purpose.

Telemóvel: +351 915 179 956
Email: geral@longlinee.pt